MiM

Full Service Marketing for Your Business


"Marketing is all in the mind. Using proven techniques, we are confident we can strengthen your brand. We take you step by step through the marketing process, helping you to stay ahead of the competition..."


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How We Work

Part of why we love the work we do is because no two days are the same. We have been lucky enough to experience working with companies from a range of industries, including SAP recruitment, Data analytics, Skincare and more. We have studied what has and has not worked for each of our clients, big and small. And while no business is identical, we use what we have learned to pinpoint marketing tactics that help you meet your goals. So when you come to us, we do not want you to receive a generic, run-of-the-mill marketing plan. Instead, we want to provide each of you with a custom strategy- tailored to your company and industry. The way we see it, our job is simple: help make your business successful by directing your efforts to a market that fits what you do best.

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What we have going
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31 October 2023
In a world where teeth-whitening ads battle for airtime and braces aren't just for teenagers anymore, distinguishing your practice can be daunting. The challenges range from navigating the differences between NHS and private dentistry to addressing patient anxieties and expanding your services to remain relevant in the marketplace. MiM after many years of experience of supporting Dental pratices stand out from the crowd, we can now offer a comprehensive guide to help you elevate your marketing game and succeed in the ever-evolving world of dental practice marketing. NHS vs Private Dentists: A Complex Decision When choosing between NHS and private dental care, there are pros and cons to weigh for both patients and dentists. While the NHS offers accessible and affordable dental services, private practices provide more personalised and flexible care. It's important to highlight the benefits of private dental care and provide guidance on choosing the right option to help your patients make an informed decision. MiM Tip 1: Craft a Strong Brand Identity Creating a solid brand identity is crucial for your marketing plan. Your brand guidelines should reflect your practice's values, mission, and unique selling points. This branding foundation will differentiate you from others and help patients understand why private dental care may be the best option for them in a market crowded with choices. If you don’t have a set of brand guidelines you will need some to ensure consistency and clarity when promoting your practice. Tackling Dental Anxiety: A Gentle Approach Dental anxiety is a common problem that may prevent patients from seeking or continuing dental care. It is essential to establish trust by prioritising a gentle and compassionate approach to dentistry to overcome this challenge. MiM Tip 2: Optimise Your Google My Business (GMB) Listing Your Google My Business (GMB) listing is often the first interaction a potential patient has with your practice in today's digital era. Therefore, keeping it precise, up-to-date, and indicative of your patient-centred approach is crucial. Highlight the positive reviews and provide easy-to-find contact information to reassure patients and persuade them to select your practice. You can find out more about what GMB is and how it can help your practice here . Expanding Services: A Two-Edged Sword In recent years, dental practices have been diversifying their services beyond traditional oral health treatments. This broadening has led to the introduction of new services such as treatments for snoring, facial aesthetic clinics, and more. While this expansion can undoubtedly attract a broader clientele, it also adds an extra layer of complexity to marketing and branding efforts for these practices. MiM Tip 3: Run Giveaways and Contests One effective way to promote your expanded services is by hosting giveaways and contests on social media. These activities can generate excitement and interest in your practice and simultaneously highlight your commitment to patient well-being. For instance, you could offer winners a free consultation or a discounted treatment to introduce them to your expanded services. MiM Tip 4: Engage with the Community Engaging with your local community can be a great way to gain exposure and build a positive reputation. You can participate in local events, sponsor community initiatives, and collaborate with local organisations to strengthen your ties with the neighbourhood. Such efforts can also help you get referrals from community members who appreciate your commitment. Overall, community engagement is a noble practice that can benefit both you and your community. Navigating the Digital World: Harness the Power of Social Media Establishing a consistent and robust online presence has become crucial for dental practices in light of the opportunities and challenges presented by the rise of social media platforms. MiM Tip 5: Be Consistent on Social Media To maximise the effectiveness of your social media marketing, it's essential to maintain a consistent presence. By regularly sharing content that showcases your personalised care approach and humanises your practice. Patient testimonials, success stories, and behind-the-scenes glimpses, can engage your audience and build a stronger online presence. Additionally, investing in social media advertising can help expand your reach and further establish your practice's reputation. The Support of Professionals: Focusing on Your Expertise In today's competitive dental industry, marketing is crucial in attracting and retaining patients. However, navigating the complexities of dental practice marketing can be challenging, especially for those who need more experience in this field. That's why incorporating the guidance of industry experts is essential. MiM Tip 6: Seek Professional Support To maximise the potential of your dental practice, it's worth considering the benefits of bringing in marketing and branding professionals. By leveraging their expertise, you can streamline your efforts and focus on providing exceptional patient care. These professionals can help you craft a marketing strategy consistent with your brand identity and accurately reflect your unique value proposition. Ultimately, this can help you build a stronger business and achieve your long-term goals more effectively. Differentiating your dental practice in the crowded marketplace may be challenging. Still, by implementing the tips in this guide, you can create a powerful marketing strategy highlighting your commitment to personalised care and position your practice as a trusted provider within the community. With the right approach, your dental practice can thrive and make a meaningful impact on patients' oral health and overall well-being. For more tips and a personalised plan, get in touch with one of our industry experts.
by Cindy Slaughter 17 October 2023
Recently, I had the privilege of attending the Reframe Women in Tech event. This gathering has grown incredibly close to my heart since starting with MiM. As I immersed myself in the event, listening to the speakers and engaging in discussions, the electric energy in the room became palpable. This event's focus on action, not words, allyship, and vulnerability ensured it was another enlightening and inspiring experience, with the core themes sticking with me long after the event concluded. Each speaker possessed a unique magnetism, drawing me and others into their narratives. About halfway through the day, I found myself confronted with a question that struck a chord deep within me: Who were my male allies? We were asked to make a list to capture the information about who our male allies were. I sat there, struggling to come up with more than five names. This realisation isn't to say that all men are unsupportive or lack empathy towards gender equality. But their lack of representation and action is an issue that needs addressing. Why are male allies so few and far between in a world where we have the same conversations about diversity and inclusivity? The answer lies in the underlying gender norms and societal expectations that persist today. The Power of A Privileged Ally The event began by emphasising the importance of action, not words, leading to the importance of allyship and representation. It underscored the simple yet profound truth that one cannot aspire to be what one cannot see. It encouraged individuals to commit to becoming allies and trailblazers, working together to create a more diverse and inclusive tech industry. While the event's fabric was championing and building up the women present, a central theme was the extraordinary power of privileged and male allies in STEM. It was a call to action for men to actively champion and uplift the women around them, especially in fields where gender disparities persist. The message was clear: allyship is not a passive stance; it requires deliberate actions to support and advocate for gender equality. Challenging the Gender Pay Gap One of the stark reminders presented at the event is that the gender pay gap still exists. This sobering fact highlighted the ongoing challenges women face in achieving pay equality in the workplace. It's a rallying cry for men to stand beside their female colleagues, advocating for fair compensation and equality. This disparity is not just prevalent among employees. It's also the case for aspiring female founders, with only 2.2% of venture capital funds raised by women . This glaring inequality underscored the gender disparities in funding opportunities for women entrepreneurs in the tech industry. It's a call to action for male allies to actively work towards levelling the playing field. One of the factors contributing to gender disparity is the time women traditionally take out of their careers to raise children. However, as the workplace evolves, we can all look to foster a more supportive and inclusive environment for working parents by promoting caregiving roles for both men and women. This can be achieved by providing flexible work arrangements and equal opportunities to all. By doing so, the gap in earnings and promotions between men and women can be balanced, creating a more equitable and fair workplace for everyone. Looking Forward to "Women's Future Month" The event raised an intriguing question: When will we celebrate "Women's Future Month" in addition to Women's History Month? This question reminds us of the importance of not just acknowledging past achievements but also looking forward to the boundless potential of women in the future. There is much to be proud of, but there are many more pathways to carve out, with a particular emphasis on constructing a more inclusive and welcoming workplace for everyone. The statistics speak volumes about the benefits of diverse and inclusive teams: they exhibit a remarkable 19% increase in innovation and a significant 25% boost in work output. The retention factor is even more compelling – team members who feel content are a striking 50% more likely to stay. However, to harness these advantages, employers must prioritise inclusion and acknowledge the presence of biases within everyone, as we all carry some form of bias. Creating an environment where diverse ideas are heard, actively encouraged, and teams embrace constructive disagreement becomes crucial. This approach is essential for fostering innovation and productivity and retaining the pool of high-quality female talent that often slips through the cracks. Navigating Non-Linear Career Journeys Moving forward, a concept that we are excited to explore is the non-linear nature of career journeys, shining a light on the challenges faced by individuals from working-class backgrounds (across the board) in accessing corporate roles. With only 10% of the working population from such backgrounds making it into corporate positions , it's clear that allyship and advocacy are needed to address these disparities. Educational disparities play a huge factor in this cycle, revealing that those from Russell Group universities with a 2:2 degree were more likely to secure a role than those from other universities with a first-class degree. This statistic calls for a more inclusive approach to hiring and supporting talent. While striking a balance between heartbreaking and heartwarming, above all else, the keynote hammered home the importance of diversity, including different personality types, in achieving a company's success. It also highlighted the value of embracing failure as an opportunity for reflection and adaptation. Thriving in a Female-Dominant Marketing Culture: A Tale of Allyship and Inclusion at MiM Bringing myself gently back to the core theme of male allyship was a groundbreaking moment in my reflection. As a professional who did not attend university and embarked on a non-linear career path myself, I have had my fair share of uphill battles. But it has also, in many ways, opened me up to experience the dynamic effect that allyship, in partnership with practical skill and know-how, can blossom into a beautiful, unchartered pathway. In the dynamic marketing industry, where women comprise approximately 60% of the sector , I've felt what it's like to be championed by someone in a professional setting: Rowan Williams, MiM's Managing Director. Rowan's commitment to gender diversity goes far beyond numbers. He recognised my potential and hired me to help drive forward an agency dedicated to supporting start-up and scale-up (predominantly tech-focused) companies, setting a powerful example of how diverse perspectives contribute to our industry's success. Yet, the harsh reality is that this is not a milestone in everyone's professional story. While MiM dedicates itself to gender diversity, we understand that a women-first approach doesn't mean exclusivity. Female dominance in marketing stems from many women's powerful qualities—empathetic communication, creativity, and the ability to connect with diverse audiences. These intrinsic strengths make women highly effective in marketing roles. Rowan's support has been instrumental in my journey as a woman in a leadership position and as a professional in a diverse and inclusive environment. His mentorship transcends gender lines, emphasising the importance of male allyship. In a field where women are the majority, his commitment to empowering all employees showcases the power of embracing each team member's unique strengths and perspectives. However, the industry is still transforming, and the ongoing work to promote equity and opportunity for those who need it is far from its conclusion. Concluding Thoughts The Reframe Women in Tech event aimed to promote diversity, inclusivity, and allyship in the tech industry. It underscored the ongoing challenges and opportunities for women in STEM fields. As we reflect on the thought-provoking discussions and insights shared at this event, let us remember the importance of male allies in championing gender equality. Together, we can create a future where women's achievements know no bounds. So, as we reflect on the question posed at the beginning of this journey—Whose list would your name be on?—let us strive for our names to be on the papers of those women we've championed, mentored, and supported. Together, as allies in STEM, we can pen a new future where equality and opportunity are genuinely universal.
15 August 2023
MiM (Masters in Marketing) is thrilled to announce the addition of Lillian Williams, a world-class Graphic Designer, to its creative team. With an impressive seven-year career at Zoggs and extensive experience in graphic design, Lillian brings exceptional talent and expertise to her new role as Creative Director, further enhancing MiM's innovative approach to marketing solutions. "We are thrilled to welcome Lillian Williams to the MiM family," said Rowan Williams, MD at MiM. "Her extensive experience and exceptional skills in graphic design will undoubtedly enrich our creative endeavors and enhance the visual impact of our clients' campaigns." Lillian's innovative design approach perfectly aligns with MiM's dedication to delivering cutting-edge marketing strategies that captivate audiences and drive exceptional results. With graduation from the esteemed Central St Martins in 2012, Lillian brings a fresh perspective and an innovative approach to design aesthetics. Her dynamic portfolio showcases a diverse range of successful branding and design projects, making her an invaluable asset to MiM's esteemed clientele. "I am thrilled to be joining MiM and collaborating with such a talented team," said Lillian Williams. "I look forward to contributing my passion for design and creativity to support MiM's mission in delivering exceptional marketing solutions to our clients in this new career chapter." MiM's ever-evolving creative team is dedicated to pushing the boundaries of design and delivering innovative, captivating campaigns that stand out from the crowd. With the addition of Lillian Williams, MiM is positioned to further excel in its commitment to providing dynamic marketing solutions for its valued clients. About MiM - Masters in Marketing: MiM is a leading marketing agency renowned for its innovative strategies, and dynamic campaigns. With a customer-centric approach, MiM leverages cutting-edge technologies and top-tier creative talent to provide unparalleled marketing experiences for clients across various industries. MiM empowers brands to reach their full potential in today's competitive market, from branding and design to digital and content marketing.
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